Speech recognition is used to understand a caller's request, recorded prompts are used to communicate information that rarely changes, and TTS software is used to speak dynamic information such as the name and address for the listing - information which is stored as text in a database. For example, a large telecom service provider uses TTS software as part of an integrated speech recognition system to automate access to directory assistance information. By converting written text into spoken words, TTS software has allowed companies to automate the delivery of frequently changing information over the phone. This is just one of the core software improvements we are planning for this year." Increasing Caller Satisfaction While Decreasing Development Costs To date, TTS software has primarily been used as part of speech applications that deliver frequently changing information that is difficult and expensive to handle with recorded prompts. "Partners and customers alike can take advantage of the technological benefits and advanced features. "Nuance Vocalizer 3.0 is the first new Nuance software engine released in 2003," said Ron Croen, president, CEO and chairman, Nuance. Customers and partners who will be able to leverage the advantages of Vocalizer 3.0 include companies such as Avaya, EarthLink powered by Audiopoint, Intervoice, and ISx's Sprint LTD project.
names and addresses, technologies to emulate a live agent, and other advanced capabilities. Nuance Vocalizer 3.0 features "out-of-the-box" coverage of application prompts, support for U.S. Designed to improve caller satisfaction while reducing application development time and costs, Nuance Vocalizer 3.0 is intended for use in automated speech solutions including directory assistance, information access and retrieval, account management, voice activated dialing and email access. MENLO PARK, CA - Nuance (Nasdaq:NUAN) announced Nuance Vocalizer 3.0, text-to-speech (TTS) software. Speech Technology Magazine's Reference Guide.Speech Technology Case Studies and Market Spotlights.Translation/Globalization/Localization Services.
Speaker Identification and Authentication.Natural Language, Machine/Cognitive Learning.
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